Nice article by Kate Canales of design mind on why the best designs don’t come from good tools or cool workspaces, but from good teams. I also like her emphasis on the fact that designers are (optimally) not just “style makers” but “systems thinkers.” An excerpt: A perception persists that designers are the arbiters of style, [...]
Archive for the ‘Uncategorized’ Category
A different way to design
Posted in Uncategorized on April 7, 2011 | Leave a Comment »
Words of wisdom
Posted in Uncategorized, tagged user experience, UX on March 14, 2011 | Leave a Comment »
From web content guru Gerry McGovern: “People involved with websites need to have a service heart…. Empathy. Great web teams have empthy for their customers.”
IA and Systems Thinking
Posted in design strategy, experience integration, information architecture, Uncategorized, user experience design on November 12, 2010 | Leave a Comment »
Enjoyed this short essay by Don Norman on why “A Product is More Than The Product.” Here’s a snippet: In reality a product is all about the experience. It is about discovery, purchase, anticipation, opening the package, the very first usage. It is also about continued usage, learning, the need for assistance, updating, maintenance, supplies, and [...]
Phoenix – first impressions
Posted in Uncategorized on April 8, 2010 | Leave a Comment »
Just posted some first impressions of Phoenix to Flickr. Had a nice morning walk around the hotel after breakfast.
My paved-over past
Posted in Uncategorized on April 7, 2010 | Leave a Comment »
I’m headed back to Phoenix, where I lived from age 12 to around 20, for the first time in 18 or so years. Out of curiosity I looked up my old address on Google Maps to see what the house I grew up in looks like nowadays. Turns out the patch of property now serves [...]
IxDA booklist
Posted in design, documentation, experience integration, information architecture, Uncategorized, user experience design, web design, tagged books, experience design, interaction design, IxDA, reading list, visual design on August 17, 2008 | Leave a Comment »
David Malouf recently posted the wonderful IxDA booklist he and Will Evans compiled to the IA Institute’s discussion list. Here are a few other must-reads I would add to their list. Edward Tufte, Visual Explanations David Weinberger, Everything Is Miscellaneous Michael Bierut, Seventy-nine Short Essays on Design Dan Roam, The Back of the Napkin Alain de [...]
Stephen Bell on “Design Thinking”
Posted in experience integration, information architecture, library 2.0, Uncategorized, tagged design, experience integration, information architecture, library 2.0, public libraries on December 31, 2007 | 1 Comment »
The Jan./Feb. 2008 issue of American Libraries features an article by the omnipresent Stephen J. Bell on the benefits of taking a design approach to the delivery of library services. By Googling his name I also came across this interesting handout on “Librarianship by Design” — basically a bibliography of design-related resources for librarians — and the [...]
Placing Words: Symbols, Space and the City
Posted in experience integration, information architecture, library 2.0, Uncategorized on December 26, 2007 | Leave a Comment »
Started reading William J. Mitchell’s Placing Words: Symbols, Space and the City over the weekend and am delighted I purchased this book on a whim while Christmas shopping at Borders. This quote alone is almost worth the price of admission ($19.95 in paperback): “The social and cultural functions of built spaces have become inseparable from [...]
Peter Morville’s Ambient Findability
Posted in experience integration, findability, information architecture, innovation, Uncategorized, web design, tagged experience design, experience integration, findability, information architecture, innovation, technology, web design on December 24, 2007 | Leave a Comment »
Peter Morville’s Ambient Findability (O’Reilly Books, 2005) is an engaging, readable survey of the many wayfinding and networking technologies that have reconfigured our cultural landscape over the past decade or so. Beginning with a meditation on how the “humble keyword” has teamed with the richness of the World Wide Web to deliver a previously [...]
