Helpful insights on some common traps UX designers’ fall into, from Silicon Valley insider Marty Cagan. Thanks to @A_Silvers for posting on Twitter. A sampling: … don’t try to show taxonomies, concept maps, site maps, task analysis grids, design process maps and even wireframes to execs. These tools are all useful for designers, but not [...]
Archive for the ‘information architecture’ Category
An Open Letter to the Design Community
Posted in design strategy, information architecture, interaction design, user experience design on May 26, 2011 | Leave a Comment »
IA and Systems Thinking
Posted in design strategy, experience integration, information architecture, Uncategorized, user experience design on November 12, 2010 | Leave a Comment »
Enjoyed this short essay by Don Norman on why “A Product is More Than The Product.” Here’s a snippet: In reality a product is all about the experience. It is about discovery, purchase, anticipation, opening the package, the very first usage. It is also about continued usage, learning, the need for assistance, updating, maintenance, supplies, and [...]
UX Q&A on Nonperishable
Posted in design, information architecture, information design, visual design on October 30, 2010 | Leave a Comment »
My colleague Mitzie Testani was kind enough to publish my response to this question from one of her students at the Tyler School of Design: Why is there a difference between the information architect and the visual designer, if designers understand hierarchy and organization, why isn’t it up to the visual designers to set up [...]
IDEA 10: Johnny Holland summaries
Posted in experience integration, IDEA 10, information architecture, interaction design, user experience design on October 8, 2010 | Leave a Comment »
Johnny Holland published some decent summaries of the Day 1 and Day 2 sessions at last week’s IDEA 10 conference in Philadelphia. I will be posting my notes from the conference here soon, but in the meantime these summaries provide some sense of the conference’s central themes.
Notes from Samantha Starmer’s “The Holistic Customer”
Posted in design, design strategy, experience integration, IA Summit, information architecture, user experience design on May 29, 2010 | Leave a Comment »
Below are my notes from Samantha Starmer’s presentation at IA Summit 10 on “The Holistic Customer.” NOTE: This YouTube video is from the MX 2010 conference, but it covers the same material Samantha presented at IA Summit. Works for REI: started in 1938, member-owned Started with story: Speaking at a conference in Palm Springs – [...]
Luke Wroblewski’s “Influencing Strategy by Design” workshop
Posted in IA Summit, information architecture, user experience design, web design on April 16, 2010 | Leave a Comment »
Below are my notes from Luke’s pre-conference workshop at the IA Summit, as collected from my tweetstream from that morning. RT @lukewdesign: For those interested in what Influencing Strategy by Design is all about: http://bit.ly/danYPN Step 1 to Influencing Strategy by Design: Don’t get suckered into playing their game (by calculating ROI, getting an MBA, etc.) [...]
Andrew Hinton: This is Your Brain on Design
Posted in design, IA Summit, information architecture, user experience design on April 16, 2010 | Leave a Comment »
[Notes from Andrew's IA Summit presentation on Friday, April 9, 2010] Genesis of the presentation: I kept hearing all this cool stuff about brain science and thinking about the implications of it for design. Anecdote: I got some sugar-free gummy bears recently. Ordered them from Amazon, then realized the customer comments said they would “make [...]
IA Summit notes: Dalton & Weening on their UX mid-life crisis
Posted in design, design strategy, IA Summit, information architecture, user experience design on April 14, 2010 | 1 Comment »
RD: I’d like to ask for a favor: please sing happy birthday to my son Alex, who is 10 years old today. [And we did.] Vanguard’s UX is quite mature and quite large, and the UX of the online channel is very important to us. Because of that, we spend a lot of time trying [...]
IA Summit notes: Dan Roam’s keynote address
Posted in documentation, IA Summit, information architecture, sketching on April 10, 2010 | 1 Comment »
Dan opened by describing a “horrible meeting” back when he was working as an IA for Razorfish in San Francisco. The meeting motivated him to write his book “The Back of the Napkin.” To get started on the book, he consulted with Steve Krug and Lou Rosenfeld, and he credits the IA community with giving [...]
IA Summit notes: Resmini & Rosati on “Pervasive IA”
Posted in experience integration, IA Summit, information architecture, user experience design on April 10, 2010 | Leave a Comment »
Resmini started off with an illustration of the change in users’ experience of traveling to Phoenix over the past 10 years, showing that it’s easier to organize and “save” the experience now, but still not optimal. “Do we have to play a tiresome game anytime we engage in complex experiences bridging different media?” Resmini’s speculation [...]
